Store information

Store Policies

Last updated October 2026. All prices are in US dollars (USD). Questions? Email annaanvil1982@gmail.com.

Horse reservations

  • How reserving works: confirming a reservation holds the horse for you for 7 days. No card is charged online; we contact you within 2 business days to arrange payment.
  • Deposit: a non-refundable deposit of 20% of the sale price secures the horse. The balance is due before the horse leaves our care.
  • If payment isn't arranged within 7 days, the reservation is released and the horse returns to sale.
  • Pre-purchase exam: you are welcome to have a vet of your choice examine the horse at your cost before paying the balance. If the exam finds a serious problem we did not disclose, your deposit is refunded in full.
  • Visits and trial rides: available by appointment before you pay the balance.
  • Paperwork: each horse goes home with a bill of sale, current Coggins test, vaccination records, and breed registration papers where applicable.
  • Transport: pickup is free. We can help arrange professional transport; its cost is paid by the buyer. Ownership and risk pass to you when the horse is loaded.
  • Returns: horses are sold as described and cannot be returned once they leave our care, so please use the visit and exam options above.

Shipping (hand-forged goods)

  • Each piece is made to order or from small batches and ships within 5–10 business days.
  • Orders ship tracked. Delivery usually takes 3–10 business days depending on your location.
  • Shipping costs are shown at checkout. Customs duties for international orders are paid by the buyer.

Returns and exchanges (hand-forged goods)

  • Unused items in original condition can be returned within 30 days of delivery for a refund. Return shipping is paid by the buyer.
  • Custom or personalized pieces cannot be returned unless they arrive damaged.
  • If an item arrives damaged, email us a photo within 7 days and we will repair, replace, or refund it at no cost to you.
  • Small marks and variations are part of hand-forged work and are not defects.

Privacy

  • We collect only what we need to handle your order or message: your name, email, phone number, and order details.
  • Your information is used only to contact you about your order or question. We never sell or share it, except with carriers or transporters needed to deliver your purchase.
  • You can ask us to see or delete your information at any time by emailing us.